Privacy Policy

Our mission at Brotherhood Mutual Insurance Company is to provide superior insurance products and services to our customers. In carrying out this mission, we will employ sound business practices, focus on the needs of our customers, and display integrity and respect in everything we do. This includes our commitment to keeping the personal information collected from our customers as confidential and secure as possible.

Information We Obtain

The Charlie Valor website collects and retains identifying personal information that you provide such as your name, age, and email address. We do not collect or retain personal information that you do not voluntarily provide.

Sharing Information

We maintain security standards to protect personal information we obtain and allow access to this information only for valid business reasons. We share your private, personal information with other companies, organizations, or individuals only as permitted by law or to comply with legal or regulatory requirements. We will never sell your information to a third party, but we may share your information with our sales agents and marketing partners. When we provide personal information to a third party, it is our expectation that these providers will safeguard your information, will use the information only for the intended purpose, and will abide by applicable law.

Access to Information

Only individuals with a valid business reason will have access to your personal information, unless otherwise permitted or required by law. We maintain security standards to protect your personal information, whether written, spoken, or electronic. We update and test our systems to ensure the protection and integrity of information that we maintain.

Independent Sales Agents

Sales agents representing Brotherhood Mutual Insurance Company are independent, and your independent sales agent may gather and retain information about you. The use and protection of that information by your independent sales agent is the responsibility of the agent, not the responsibility of Brotherhood Mutual Insurance Company. If you have questions about whether or how your independent sales agent uses or discloses such information, please contact him or her directly.

Your Rights

Our policyholders have the right to examine the personal customer information about them that we keep on file and to request that we correct any errors. To examine this information, please submit a signed, written request to: Customer Service Department, Brotherhood Mutual Insurance Company, 6400 Brotherhood Way, Fort Wayne, IN 46825.

Disclosure of Our Privacy Policy

We recognize and respect the privacy concerns of our customers. We are committed to safeguarding your personal information. As a member of the financial services industry, we are posting this privacy notice for informational purposes and will update and post subsequent notices as changes are made or as required by law.


This Privacy Policy is applicable only to the website. Other Brotherhood Mutual websites have their own privacy policies and may collect and retain other information as described therein.

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